Unable to resolve the issues, Apple reverted to scissor-based keys starting with the 16-inch MacBook Pro in 2019. Apple used this design to create thinner MacBooks, but in the process, it introduced a keyboard that was more prone to collecting dust and debris than scissor-based models. Previous MacBook keyboards used Apple’s butterfly design, which resembled a V rather than an X. Modern laptop keyboards typically rely on the latter scissor-switch design. You’ll also find versions that rely on an X-based scissor design that still uses the rubber dome but shortens the key travel distance and provides a snappier feel. Many laptop keyboards ship with chiclet keys that press against a rubber dome to complete an electrical contact. Keyboard typesīefore digging in, determine what type of keyboard you have. We can’t solve your keyboard woes if you used it like a baseball bat, but we can walk you through options to help resolve typical issues that affect and even prevent input. Many issues can “break” even high-quality keyboards, both on the hardware and software side. If you’re suffering these or similar issues, y ou may feel like all is lost and your keyboard is toast. Or perhaps you can type, but either specific letters don’t appear or you end up with 15 of the same letter on the screen. You try to type an email, but nothing happens.